User Account & License
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Create, modify, or delete use accounts in Microsoft Azure platform
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Assign and manage licenses based on job roles
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Set up email account, shared mailboxes, or email public folder
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Manage access permissions on email account, shared mailboxes, or email public folder
Supported Platforms
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Microsoft 365: Office apps (Word, Excel, PowerPoint), Exchange (email), Teams (communication), OneDrive (storage), and Azure AD
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Google Workspace: Gmail, Google Drive, Docs, Sheets, Slides, Meet (video conferencing), and Calendar
Email & Calendar Setup
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Configure email accounts: Outlook /Exchange or Gmail
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Set up shared calendars and contact lists
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Manage access permission on email shared calendar and user's contacts
Cloud File Storage & Sharing
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Set up and organize OneDrive or Google Drive for file access from any device
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Create shared folders and manage its access permission via SharePoint
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Enable and secure sharing with external partners
Data Backup & Restoration
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Backup data for Exchange (Email), SharePoint, Teams, Microsoft OneDrive and Google Drive
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Setting up automated and regular backup to prevent data loss via VEEAM.
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Data Restoration: Recovery files for accidental deletions or ransomware attacks via VEEAM.
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Point-in-Time Recovery: Rolling back to a specific backup version to minimize data loss.
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Corrupted File Repair: Addressing data corruption issues during recovery.
Collaboration Tools Configuration
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Microsoft Teams: Team chat, online meetings, and file collaboration
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Google Meet & Chat: Video conferencing and messaging setup
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Configure shared drives, document templates, and workflows
Intune & Mobile Device Management
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Configuring and securing smartphones and tablets for business use.
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Managing mobile apps and policies through MDM solutions.
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Wiping or locking lost or stolen devices remotely via Intune.
Cost & Licensing Support
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Assistance in selecting the right subscription tier (Microsoft 365 Business vs. Enterprise; Google Workspace Business vs. Enterprise).
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Managing licenses, renewals, and cost optimization.